Privacy Policy
Last updated: June 21, 2026
Northline Building Services (“Northline Building Services,” “Northline,” “we,” “us,” or “our”), operated by Northline Operation LLC, respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us, and the choices you have. By using our website or submitting information to us, you agree to the practices described in this policy.
Information We Collect
Information you provide to us. We collect the information you submit through our forms, including our quote request, contact, and job application features. Depending on the form, this may include your name, email address, phone number, company or property name, property address and details, service preferences, the contents of your message, and : for job applicants : your résumé and related employment information.
Information collected automatically. When you visit our website, our hosting and infrastructure providers may automatically collect limited technical information such as your IP address, browser type, device information, referring pages, and general usage data through server logs and similar technologies. This information helps us operate, secure, and improve the website.
How We Use Your Information
We use the information we collect to:
- Respond to quote requests, questions, and other inquiries you submit;
- Prepare and provide quotes and deliver our commercial cleaning and site support services;
- Review and process job applications;
- Communicate with you about your request, our services, and scheduling;
- Operate, maintain, secure, and improve our website and business; and
- Comply with applicable legal obligations and enforce our agreements.
How We Share Your Information
We do not sell your personal information. We share information only as needed to operate our business, including with:
- Service providers that host our website, store form submissions, and deliver email on our behalf, who are permitted to use the information only to provide services to us;
- Professional advisors such as accountants, attorneys, and insurers, where reasonably necessary;
- Authorities or other parties when required to comply with law, respond to legal process, or protect the rights, property, or safety of Northline, our clients, or others; and
- A successor entity in connection with a merger, acquisition, financing, or sale of business assets.
Cookies and Tracking Technologies
Our website uses only the cookies and similar technologies necessary for the site to function and to keep it secure. We do not use our website to serve third-party advertising. You can control or disable cookies through your browser settings, though some features may not work as intended if you do.
Data Retention
We retain personal information for as long as needed to fulfill the purposes described in this policy : for example, to respond to your request, provide services, maintain business and tax records, and comply with legal obligations : after which we delete or de-identify it.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. In the event of a data breach affecting Ohio residents, we will provide notice as required by Ohio’s data breach notification law (Ohio Revised Code § 1349.19) and any other applicable law.
Your Privacy Rights
Subject to applicable law, you may request to access, correct, update, or delete the personal information we hold about you, and you may opt out of non-essential marketing communications at any time. To make a request, contact us using the details below. We will respond consistent with applicable law and may need to verify your identity before acting on a request.
Ohio residents. Ohio does not currently have a comprehensive consumer data privacy statute granting specific statutory rights; nonetheless, we honor reasonable requests to access or delete the information you have provided to us, as described above.
Residents of other states. If you reside in a state with a comprehensive consumer privacy law (such as California, Colorado, Virginia, Connecticut, or Utah), you may have additional rights regarding your personal information, including rights to access, delete, correct, and opt out of certain processing. We do not sell personal information or use it for cross-context behavioral advertising. Contact us to exercise any rights available to you, and we will not discriminate against you for doing so.
Children’s Privacy
Our website and services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will delete it.
Email Communications
If we send you commercial email, you may opt out by following the unsubscribe instructions in the message or by contacting us. We will continue to send transactional or service-related messages, such as responses to your inquiries, as permitted by law.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
Do Not Track
Our website does not respond differently to browser “Do Not Track” signals because no uniform standard for them has been adopted.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be reflected on this page, and your continued use of the website after changes become effective constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
